Account Deletion Request
Styra — styramm.com
If you would like to delete your Styra account and the personal data associated with it, you can submit a request using any of the methods described below. We respect your right to erasure and will process all valid requests promptly.
How to Request Account Deletion
You can request deletion of your account and data through any of the following methods:
1In-App Deletion (Recommended)
Open the Styra app → go to Account → scroll to the bottom → tap "Delete Account". Your account will be queued for deletion immediately.
2Email Request
Send an email to hellostyra@gmail.com with the subject line "Account Deletion Request" and include the email address associated with your Styra account. We will verify your identity and process the request.
What Data Will Be Deleted
Upon confirmation of your deletion request, the following data will be permanently removed:
- Your account profile (name, email, profile details)
- Saved addresses and shipping information
- Order history and purchase records
- Wishlist and saved items
- Cart items
- Product reviews and ratings you submitted
- AI chat conversation history
- Notification preferences and read history
- Store profile, products, and seller data (for seller accounts)
- Team memberships and invitations
- Payout settings and subscription preferences
Data That May Be Retained
Certain data may be retained after account deletion for a limited period where required by law, for financial compliance, fraud prevention, or dispute resolution:
- Transaction and payment records required for tax or accounting compliance
- Settlement and payout records for seller financial reconciliation
- Fraud or abuse-related records needed for platform security
- Records required to resolve open disputes or legal claims
- Anonymized or aggregated data that cannot identify you
Any retained data is kept only as long as legally necessary and is not used for marketing or any purpose beyond compliance and security.
Processing Time
Within 30 days
All valid account deletion requests will be processed within 30 days of submission. You will receive a confirmation once your account and data have been permanently deleted. In-app requests are typically queued immediately.
Identity Verification
To protect your account, we may verify your identity before processing an email-based deletion request. This may include confirming the registered email address or other account details. In-app deletion is already authenticated by your logged-in session.
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